Return Policy

Easy shopping, simple returns - that's our promise. At Amazon, we're committed to making your shopping experience as seamless and worry-free as possible. We understand that there may be times when a purchase may not meet your expectations or your needs might change. When that happens, we make completing a return simple and convenient.

Most items can be returned for a refund or replacement/exchange within 30 days of delivery as long as they are in original or unused condition. For eligible items, you can enjoy free returns at many locations near you. For information on an item's return eligibility, please check the product detail page before placing your order. After placing an order, you can find relevant information on an item's return eligibility in your Order History.

A refund will be provided if Amazon (or the third-party seller) has received the item, and determined that you are eligible for a refund. It can take up to 30 days for us to receive and process your return. In certain circumstances refund timeframes may be longer. If we need additional information about your return, we will notify you with instructions to contact Customer Service. For more information, please see our Refunds page.

Refund Timelines

Once we issue your refund, it may take additional time for your financial institution to make funds available in your account.

Refund Timeline	Refund Method
2-3 hours	Amazon.com Gift Card or Gift Card balance
3-5 business days	Credit Card
Up to 5 business days	Shop with Reward Points
Up to 10 business days	Debit card
	Checking account
	EBT Card
	Cash (at participating locations)
Up to 30 days	Prepaid credit card (depending on the issuer of the card)
No refund issued	Promotional certificate

Sending Us Your Return

You can return most items for free at over 8,000 convenient locations, typically within a 5-mile radius of your address. Additionally, most returns do not need to be boxed or labeled. However, please make sure that your item is returned in original or unused condition with tags attached and hygiene seals and liners intact, and in the original manufacturer's packaging including tags, components, accessories, manuals, certificates of authenticity, and other inserts.

Please follow the return instructions for each item to receive a refund. Do not include items from separate orders in the same return.

If you have bought an item (for example, computers, electronics) on which you've saved personal information, please erase this information completely by following manufacturer instructions.

Amazon Business

This return policy also applies to purchases made through your Amazon Business account. For the return policies on special Amazon Business programs such as Spot Buys made through the Custom Quote feature, please consult the Amazon Business Accounts Terms and Conditions and Feature Terms and Conditions. Contact Amazon Business for more help.

Return Fees

While returns are generally free, certain situations or item conditions may incur fees. Note that an item cannot be sent back to you after it has been returned (except certain Luxury Stores items that incur 100% damage fees).

Fee	Description	Amount
Return Shipping Fee	Most items include at least one free return shipping option. However, you may be charged if: · You select a shipping/drop-off option that is not free. · You return a heavy and/or bulky item. · You have an unusually high return rate.	Varies by item and/or the shipping method selected.
Late fee	You may be charged a fee when you do not drop off or complete a carrier pickup on or before the "return by date" once a return has been started.	20% of the item price
Damage fee	You may be charged a fee when you return an item that is damaged, missing parts, not in original condition, has tags removed or have obvious signs of use for reasons not due to an Amazon.com or seller error.	Up to 50% of the item price, except for Luxury Stores items, which will be charged 100% of the item price.
Restocking Fee	You may be charged a fee when you return an item from any of the following product types: · Software and video games that are opened, activated, used, or missing parts. · Opened collectible cards, board games/table top games, collectible/chase variant figurines.	100% of the item price

Product Warranties

Please contact the manufacturer directly for product registration and warranty-related information. A manufacturer warranty may not cover used products offered on Amazon.com. Review the manufacturer warranty details on the product detail page for coverage or contact the manufacturer directly.

Unintended Item(s) in My Return

If you accidentally sent the wrong item to Amazon, please contact Customer Service as soon as possible. Note that we may not be able to locate mistakenly sent items and are unable to provide compensation in these cases. Amazon does not store items sent in error and will handle (and/or dispose) such items at our discretion.

Returning Items Purchased in a Bundle

You must return all items purchased in a Bundle with Savings to receive a refund. Partial refunds are not available.

Note:

Amazon offers a convenient return service for reasonable use by our customers. Should customers abuse this service, we may adjust its availability.

For any return, Amazon may require additional information and documentation (such as a government-issued photo identification) during the processing of a return to help determine whether to provide a refund/replacement. Amazon reserves the right to take additional actions to prevent fraud or abuse (including denial of returns, refunds or exchanges, or imposing return fees). Amazon may modify this policy at any time.