Frequently asked questions
INFUN is a brand that strives for the best products and services. Fast, safe, and reliable are the three keywords comprising the guideline for our delivery service. Here you’ll find answers to common questions about our products. To purchase, please visit the product page and click “Buy Now on Amazon” to enjoy Prime fast delivery and secure checkout.
Orders & Shipping
Q1: Can I order directly from the website?
A: Our website is for product information only. All purchases are completed securely on Amazon. To place your order, please go to the product page on this site and click “Buy Now on Amazon.”
Q2: Who fulfills and ships the order?
A: All orders are fulfilled by Amazon (FBA), ensuring fast delivery and reliable service.
Q3: How long does shipping take?
A: Shipping times depend on Amazon’s options at checkout. Amazon Prime members may enjoy faster delivery, depending on availability.
Q4: How can I track my order?
A: After purchase, you can track your shipment directly through your Amazon account.
Q5: Does it ship internationally?
A: Please check the shipping options available on the Amazon product page.
Note: All purchases are fulfilled by Amazon, ensuring Prime fast delivery and secure checkout.
Returns & After-Sales
Q1: How do I return or exchange an item?
A: Returns and exchanges are handled directly by Amazon. Please follow Amazon’s return instructions on your order page.
Q2: Is the return process complicated?
A: No, the process is simple. Just log in to your Amazon account, go to your order, and follow the instructions to request a return or exchange.
Q3: Who pays for return shipping?
A: Return shipping costs depend on Amazon’s policies and the reason for the return.
Other Questions
Q: Do you offer bulk orders or customizations?
A: For bulk orders or business customizations, please contact us via our Contact page. We will respond promptly to assist you.